Privacy and Data Policy

This Privacy Policy explains how we collect, use and protect personal information when you use the services provided by SpinTime. We value your privacy and set out below the kinds of information we hold, why we need it, how we keep it secure and how you can exercise your rights in relation to your data.

Types of data we collect

We collect information that helps us provide, operate and secure our services. This includes personal data you give us directly, technical data gathered automatically, transactional records and activity information from your account.

Personal data

Personal data may include your name, date of birth, contact details, postal address, email address and identity documents you provide for verification. We also process payment information needed to complete deposits and withdrawals. We handle such details only for account setup, verification, payments and to meet our regulatory and security obligations.

Technical data

Technical information includes your IP address, device and browser details, operating system, language settings, approximate location, and usage logs. We use cookies and similar technologies to remember preferences, maintain session state and analyse how the site is used.

Transactional data

We record deposits, withdrawals, wagers, wins and losses, bet history and timestamps. Transactional records are used for account administration, payment processing, fraud and anti-money-laundering checks and for maintaining an accurate account history.

How we use your information

We use your data to open and manage your account, process payments, verify identity, prevent fraud, provide customer support and improve our services. Where you opt in, we may use contact details for service notices or marketing. We will only send marketing communications if you have consented or where we have a lawful basis to do so.

Data protection practices

We take reasonable technical and organisational measures to protect personal data from unauthorised access, loss or misuse. Access is limited to authorised staff and third-party providers who need the information to perform services on our behalf. We retain data for as long as necessary for operational, legal and regulatory purposes.

Cookies and tracking technologies

Our site uses cookies and similar tracking tools for essential functionality, analytics and performance. You can manage cookie preferences via your browser and the site settings. Third-party cookies may be used by analytics and advertising partners.

User rights

You have rights under applicable data protection law, including the right to access, correct or request deletion of your personal data, the right to object to certain processing and the right to portability. You may also withdraw consent where processing is based on consent.

Access, correction and deletion of data

To request access, correction or deletion, sign in to your account where possible or contact our support team. We will verify requests to protect account security. Some data may be retained where necessary for legal, regulatory or legitimate business reasons.

Information sharing and third parties

We share information with service providers such as payment processors, identity verification and fraud prevention services, and with law enforcement or regulators where required. These third-party providers may operate outside the UK, and where they do we apply appropriate safeguards to protect your information.

Privacy policy updates

We may update this policy from time to time. Significant changes will be posted on the site and, where you have an account, we may notify you by email. If you have questions about our approach to privacy or your data, contact [email protected] and quote Spin Time in your message.