User Terms and Conditions

These Terms and Conditions set out the rules that govern your use of SpinTime and its services. They explain our relationship with you, your responsibilities as an account holder, and the basic operational rules for using the platform. We expect you to read them carefully before registering or placing bets, and we may require verification and additional information to maintain your account.

Account responsibilities

You are responsible for keeping your account details secure and for all activity carried out under your login. Only you may use your account. We may require proof of identity, address and source of funds before allowing deposits, play or withdrawals. If we reasonably suspect unauthorised access or fraud, we may suspend the account while we investigate. We may also close accounts that breach these Terms.

Eligibility requirements

To open an account you must meet our eligibility criteria. You must be at least 18 years old and possess any legal right to gamble in the jurisdiction where you are located. We may refuse registration or restrict access where local law prohibits participation. We reserve the right to verify age, identity and location before accepting play.

Acceptable platform use

Customers must not use the platform for illegal activity, money laundering, or to place bets on behalf of others. Automated or abusive use of our services is prohibited. Attempts to manipulate games, exploit bonuses or the system, or use multiple accounts to evade restrictions may result in suspension, withholding of winnings and account closure.

General bonus and promotion rules

Promotions, bonuses and free spins are subject to separate terms which form part of these Terms. Unless otherwise stated, promotions may have wagering requirements, eligible games, maximum bet limits and expiry periods. We may withdraw, alter or cancel offers at our discretion and we will apply reasonable measures to detect and prevent abuse of promotional offers. Where a promotional term is not specified, the operator may treat the promotion as variable and apply standard account checks.

Deposits and withdrawals

We accept a range of payment methods. Deposits are credited in accordance with the chosen payment provider. Withdrawals are subject to identity verification and security checks; we may delay payments while these checks are completed. We may apply limits to deposits and withdrawals and require funds to be returned to the original payment method where required. Transaction processing times depend on the payment method and may vary.

Verification and limits

We will request documentation to verify identity, address and payment sources. Reasonable time will be allowed to provide documents and we will process items promptly. Where verification is incomplete, withdrawals may be withheld until checks are complete. Account-based deposit and wagering limits may be set by us or at your request for safer play.

Dispute resolution

If you have a complaint you should contact our support team in the first instance. We will aim to resolve disputes quickly and fairly. If we cannot reach agreement, we will outline escalation options and any external bodies that may be available to review the case, depending on applicable law and jurisdiction.

Updates to terms and conditions

We may update these Terms from time to time. Where changes are material, we will provide notice through the platform or by email. Continued use of the service after changes are posted constitutes acceptance of the revised Terms. For clarity, the brand may be referred to as Spin Time in some communications, but these Terms apply to the same service.